At Vidasha, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment Information (processed securely through our payment partners)

• Order History

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Cookies and Tracking Technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Deliver products to your shipping address.

• Provide customer support.

• Send order confirmations and shipping updates.

• Respond to your inquiries.

• Improve our website, products, and services.

• Prevent fraudulent transactions and enhance website security.

• Send promotional offers, newsletters, and updates (only if you have opted in).

3. Payment Security

We do not store your debit card, credit card, or banking details on our servers.

All online payments are securely processed through trusted third-party payment gateways that use industry-standard encryption and security protocols.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences.

• Keep products in your shopping cart.

• Understand website traffic and user behavior.

• Improve website performance.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information only with trusted third parties, including:

• Shipping and logistics partners

• Payment gateway providers

• Website hosting and technology providers

• Marketing and analytics service providers

• Government or legal authorities when required by law

These partners are permitted to use your information only to perform services on our behalf.

6. Data Protection

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about:

• New Collections

• Exclusive Offers

• Product Launches

• Special Events

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

8. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services such as payment gateways, social media platforms, or analytics tools.

We are not responsible for the privacy practices or content of these third-party websites.

We encourage you to review their privacy policies before sharing your information.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.

• Provide customer support.

• Meet legal, accounting, and tax obligations.

• Resolve disputes.

• Enforce our policies.

10. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your information.

• Withdraw consent for marketing communications.

• Request a copy of your personal data.

To exercise these rights, please contact us using the details below.

11. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: info@vidasha.com

Phone: +91 99503 30008